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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelby Austin

July 10, 2026

5  out of  5
rating by Shelby Austin
"Great rate and Jeff was very helpful and knowledgeable! Appreciate you!"
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Carlyx Vento

July 9, 2026

5  out of  5
rating by Carlyx Vento
"i had such a wonderful experience getting insurance through darby! i 100% recommend"
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Amy Harper

June 30, 2026

1  out of  5
rating by Amy Harper
"contacted the office to cancel my home and auto policy MAY 12th. was charged 510.51. didn’t catch it, but i did catch the next months charge of 447.34. i promptly contacted them JUNE 17th and have had to call again because i still haven’t gotten my refund. meant to call again yesterday as they said i would have it at the end of the week last week to my original payment method. checked my email this morning and apparently they emailed the me the 24th an option of how i wanted to receive my 851.50 back…. hmmm try again that’s 106.35 short. also i was told it would be refunded to my account, but since i didn’t see their email i now have to wait for a check? that’s over $100 short? this office has a serious negligence issue or are just straight up scammers. also no word about my home policy refund? said i would get a check but haven’t received anything."
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Derek Gould

June 18, 2026

5  out of  5
rating by Derek Gould
"Very polite and helpful."
We responded:
"Thank you so much, Derek, for your wonderful feedback! We're really happy to hear that you found our team polite and helpful. Your support truly means a lot to us!"
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Danielle Scott

June 3, 2026

5  out of  5
rating by Danielle Scott
"They always take great care of me here!"
We responded:
"Thank you, Danielle, for your kind words! We're glad to hear that you feel well taken care of. If you ever need anything else, feel free to reach out."
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Anthony Chavez (Ant_Streams)

June 3, 2026

5  out of  5
rating by Anthony Chavez (Ant_Streams)
"This location hasn’t lied to me, they are way more helpful than the location in Boulder City NV."
We responded:
"Thank you, Anthony, for your feedback. We're glad to hear that you found our location more helpful than others. If you need any further assistance, feel free to reach out."
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Clare P

May 28, 2026

5  out of  5
rating by Clare P
"Christin and her team are always friendly, knowledgeable, and quick to help. I have both my car and trailer insured through State Farm and have had a great experience. Excellent customer service and a team that genuinely cares about their clients. Highly recommend!"
We responded:
"Thank you, Clare, for your kind words and recommendation! We're glad to hear that you've had a great experience with our team for your car and trailer insurance. We're always here to help and appreciate your trust in us."
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Terri Thompson

May 28, 2026

5  out of  5
rating by Terri Thompson
"We have been a State Farm Family with Christin Black Agency since she opened her business 17 years ago. The agency has always been able to meet our needs with all types of insurance. Christin and her staff are able to answer all of your questions so you are able to make good decisions for you and or your family. Remember that you may get a lower rate at another insurance company but you are able to get more for your money with State Farm. Be sure to ask them for quotes on your insurance. They are happy to do that for you."
We responded:
"Thank you, Terri, for your loyalty over the past 17 years and for sharing your experience with us. We're delighted to hear that our team has consistently been able to meet your insurance needs and provide the guidance and clarity needed to make confident decisions. We truly appreciate your trust and look forward to continuing to serve you and your family for many years to come."
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Grace Powell

May 28, 2026

5  out of  5
rating by Grace Powell
"Christin is great and so is her team. Shout out to Sarah for all her help with my car insurance!"
We responded:
"Thank you, Grace, for your kind words! We're glad to hear that Christin and the team, especially Sarah, were able to assist you with your car insurance. We appreciate your support and look forward to serving you in the future."
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violent reeves

May 28, 2026

5  out of  5
rating by violent reeves
"I had a great experience working with Darby at State Farm while updating the policy for my truck. She was helpful, easy to talk to, and took the time to explain everything clearly so I understood my coverage options. The whole process was smooth and stress free thanks to her assistance"
We responded:
"Thank you, violent reeves, for sharing your experience with Darby at our agency. It's great to hear that she made the process of updating your truck policy smooth and stress-free. We appreciate your feedback and look forward to assisting you in the future."
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Claire Hunt

May 28, 2026

5  out of  5
rating by Claire Hunt
"I have been with State Farm insurance for over 35 years and have been insured in several states. Christen Black’s Agency is phenomenal. They are always very friendly and knowledgeable. Darby is a pleasure to speak with and seems to be caring about her customers. That’s why Christin Black’s agency Gets five stars from me and I am grateful for everything they have done and I know they will do in the future."
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Tom

May 28, 2026

5  out of  5
rating by Tom
"I have Had insurance with Christin Black for 18 years. She and her team have catered to my every need. I have Found State Farm has taken care of all my claims and are very competitive."
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Michael Hunt

May 28, 2026

5  out of  5
rating by Michael Hunt
"Darby has been a huge help for me in meeting my needs for insurance. Can’t say thank you enough."
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Dan

May 27, 2026

5  out of  5
rating by Dan
"Prompt and courteous service!"
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Joshua Thomas

May 19, 2026

3  out of  5
rating by Joshua Thomas
"Was a 5 star. True colors come out when you have a claim. Nobody cares to assist."
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Jaime Regis

May 14, 2026

5  out of  5
rating by Jaime Regis
"Usually I don’t write a review right away so I’m making this review a few months of having their service. Switching car insurance and finding homeowners insurance can be very stressful but will have to say Darby made this super easy and has been super helpful every step of the way. If I have questions I get fast, speedy, and friendly responses. I have not had such a great experience with an insurance company as I have had with them."
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Kamilah The queen

May 8, 2026

5  out of  5
rating by Kamilah The queen
"My experience with Darby was absolutely amazing, she is so kind, she made my experience very headache free!!!"
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Larry Markel

May 7, 2026

5  out of  5
rating by Larry Markel
"Jeff Bonitatibus is a wonderful agent. He went through my insurance portfolio, and showed me where I could better my coverage, and he saved me money. He took the time to explain the different types of coverages, which helped me make a more informed decision. Very grateful for your help! Thanks Jeff!"
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Alex Heidenreich

May 6, 2026

5  out of  5
rating by Alex Heidenreich
"Jeff’s been great to work with always very helpful and answers quickly to my texts!"
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mike rubyor

May 1, 2026

5  out of  5
rating by mike rubyor
"Working with Jeff On my policies was a great low stress Experience!!!!! Very personable and helpful!!"
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Chris

April 30, 2026

5  out of  5
rating by Chris
"Darby took very good care of me . Highly recommend her ."
We responded:
"Thank you, Chris, for your feedback! We're glad to hear that Darby took great care of you. Your recommendation means a lot to us. "
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Shirley Gruwell

April 13, 2026

5  out of  5
rating by Shirley Gruwell
"Staff incredible friendly and knowledgeable. I had my quote within a few minutes. Amazing."
We responded:
"Thank you for your kind words! We’re glad you found our team friendly and knowledgeable, and that we could get your quote to you quickly. We appreciate your support!
"
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Mike Buck

March 20, 2026

5  out of  5
rating by Mike Buck
"Great service!!!"
We responded:
"Thank you, Mike, for the great feedback! We're glad to hear you had a positive experience with our service. If you need anything else, feel free to reach out."
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Ash Bersbach

February 23, 2026

5  out of  5
rating by Ash Bersbach
"Jeff was very attentive to my questions and was prompt to call me back with a solution. Thank you Jeff!!"
We responded:
"Thank you, Ash, for your feedback! We're glad to hear that Jeff was attentive and prompt in addressing your questions. Your support means a lot to us. "
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Lori Olson

February 16, 2026

5  out of  5
rating by Lori Olson
"We recently switched to State Farm and Darby was Very Helpful and Pleasant to work with, she made the transition a breeze! Saving monthly on our premiums is Great!"
We responded:
"Thank you, Lori, for sharing your experience! It's great to hear that Darby made your transition smooth and that you're enjoying savings on your premiums. We appreciate your feedback and look forward to continuing to serve you. "