Reviews

"It was great experience and cheapest full coverage for my vehicle as compared to other offers"

"State Farm is the best insurance there is!"

"It was time to review my insurance needs and Jeff helped me get a homeowners and auto insurance bundle. He was professional and easy to talk to. The price is competitive. He’s always responded in a timely matter. I have faith this office will be there if I ever need them."

"Awesome team! Thank you all for all you do to provide quality customer service!"

"Great to work with, professional timely service."

"I have not had anything but above satisfactory dealings with Christin Black’s State Farm Agency. Very helpful, quick responses, and great prices."

"The Christin Black agency has been great! They are always happy to assist when I call. Jeff made it a very easy process to switch and took the time to review my coverages and made everything easy to understand!"

"The staff at Christin Black are always helpful and experts. They always get things done when they say they will get things done. Thank you all for being amazing. Jake was very helpful today. I could honestly list everyone there!"

"Jeff B been great to work with! Super respectful and always helpful!"

"Jeff B. was amazing! He walked me through every step of the insurance process, explained each policy clearly, and answered all of my questions (even the silly ones) with patience. He made everything so easy to understand and made me feel confident in my choices. While Jeff is a 10/10 insurance agent, I also give him a 10/10 for customer service! He truly goes above and beyond, and I would absolutely recommend him to anyone looking for an insurance agent!"

"Jeff has been awesome to work with! As someone navigating the whole “new adult” phase of life, insurance is definitely one of those things that can feel overwhelming and confusing, but Jeff makes it so much easier. He’s always been super helpful, easy to talk to, and quick to answer any questions I have. I really appreciate having someone I can actually trust to help me figure this stuff out. Highly recommend Jeff!"

"I’ve had a great experience with Christin Black State Farm. Jeff made it an easy process to switch and made sure I have all of the right coverages. I love being able to talk to a real person when I call!"

"Agency is always there and willing to help out."

"★★★★★

I had an excellent experience updating my State Farm Personal Articles Policy with Darby today. The entire process was quick, easy, and completely hassle-free. Everything was explained clearly, my coverage was reviewed carefully, and the updates were handled efficiently without any confusion or unnecessary back-and-forth.

I especially appreciate the level of professionalism, attention to detail, and customer service. It gave me real peace of mind knowing my valuable personal items are properly documented and protected with the coverage I need. State Farm made what could have been a complicated insurance update feel simple and straightforward.

Absolutely a 5-star experience, and I would highly recommend State Farm for anyone looking to protect valuable personal property."

"Christin is fantastic and super responsive."

"⭐⭐⭐⭐⭐

We’ve had a great experience with Christine Black and her State Farm team in Olathe. She’s always responsive, makes sure our home and auto policies stay current, and works hard to keep our premiums competitive.

What we appreciate most is the personal attention. Christine and her team genuinely care about their clients and gives us confidence that if we ever need to file a claim, they’ll be there to help us through it. Highly recommend Christine!"

"Great office and a great staff!"

"Jeff has made the change over process to State Farm a breeze, talking with a real person everytime you call is a huge plus. If you’re looking to switch, I’d highly recommend Jeff and his office. State Farm offers a wide variety of coverage and is competitive in pricing for all of my needs."

"Darby was so helpful and patient. They worked hard for me and I am thrilled to be working with them."

"I greatly appreciate all the help that I received from Jeff! This agency is amazing in everything that they do for me! I really enjoy having this company for my insurance!"

"Answer any question quickly and gives friendly service"

"Great rate and Jeff was very helpful and knowledgeable! Appreciate you!"

"i had such a wonderful experience getting insurance through darby! i 100% recommend"

"contacted the office to cancel my home and auto policy MAY 12th. was charged 510.51. didn’t catch it, but i did catch the next months charge of 447.34. i promptly contacted them JUNE 17th and have had to call again because i still haven’t gotten my refund. meant to call again yesterday as they said i would have it at the end of the week last week to my original payment method. checked my email this morning and apparently they emailed the me the 24th an option of how i wanted to receive my 851.50 back…. hmmm try again that’s 106.35 short. also i was told it would be refunded to my account, but since i didn’t see their email i now have to wait for a check? that’s over $100 short? this office has a serious negligence issue or are just straight up scammers. also no word about my home policy refund? said i would get a check but haven’t received anything."

"Very polite and helpful."