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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clare P

Clare P

May 28, 2026

5  out of  5
rating by Clare P
"Christin and her team are always friendly, knowledgeable, and quick to help. I have both my car and trailer insured through State Farm and have had a great experience. Excellent customer service and a team that genuinely cares about their clients. Highly recommend!"
We responded:
"Thank you, Clare, for your kind words and recommendation! We're glad to hear that you've had a great experience with our team for your car and trailer insurance. We're always here to help and appreciate your trust in us."
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Terri Thompson

May 28, 2026

5  out of  5
rating by Terri Thompson
"We have been a State Farm Family with Christin Black Agency since she opened her business 17 years ago. The agency has always been able to meet our needs with all types of insurance. Christin and her staff are able to answer all of your questions so you are able to make good decisions for you and or your family. Remember that you may get a lower rate at another insurance company but you are able to get more for your money with State Farm. Be sure to ask them for quotes on your insurance. They are happy to do that for you."
We responded:
"Thank you, Terri, for your loyalty over the past 17 years and for sharing your experience with us. We're delighted to hear that our team has consistently been able to meet your insurance needs and provide the guidance and clarity needed to make confident decisions. We truly appreciate your trust and look forward to continuing to serve you and your family for many years to come."
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Grace Powell

May 28, 2026

5  out of  5
rating by Grace Powell
"Christin is great and so is her team. Shout out to Sarah for all her help with my car insurance!"
We responded:
"Thank you, Grace, for your kind words! We're glad to hear that Christin and the team, especially Sarah, were able to assist you with your car insurance. We appreciate your support and look forward to serving you in the future."
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violent reeves

May 28, 2026

5  out of  5
rating by violent reeves
"I had a great experience working with Darby at State Farm while updating the policy for my truck. She was helpful, easy to talk to, and took the time to explain everything clearly so I understood my coverage options. The whole process was smooth and stress free thanks to her assistance"
We responded:
"Thank you, violent reeves, for sharing your experience with Darby at our agency. It's great to hear that she made the process of updating your truck policy smooth and stress-free. We appreciate your feedback and look forward to assisting you in the future."
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Claire Hunt

May 28, 2026

5  out of  5
rating by Claire Hunt
"I have been with State Farm insurance for over 35 years and have been insured in several states. Christen Black’s Agency is phenomenal. They are always very friendly and knowledgeable. Darby is a pleasure to speak with and seems to be caring about her customers. That’s why Christin Black’s agency Gets five stars from me and I am grateful for everything they have done and I know they will do in the future."
We responded:
"Thank you, Claire, for your thoughtful review and for being with State Farm for over 35 years. We're glad to hear that Darby and the team have made a positive impact on your experience. Your trust and gratitude mean a lot to us, and we're here to support you in the future."
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Tom

May 28, 2026

5  out of  5
rating by Tom
"I have Had insurance with Christin Black for 18 years. She and her team have catered to my every need. I have Found State Farm has taken care of all my claims and are very competitive."
We responded:
"Thank you, Tom, for your loyalty over the past 18 years. It's great to hear that Christin and her team have been able to meet your needs and that you've found our claims process and rates competitive. We truly appreciate your support and trust in us."
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Michael Hunt

May 28, 2026

5  out of  5
rating by Michael Hunt
"Darby has been a huge help for me in meeting my needs for insurance. Can’t say thank you enough."
We responded:
"Thank you, Michael, for your kind words about Darby. We're glad to hear that she has been able to assist you with your insurance needs. Your feedback is greatly appreciated."
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Dan

May 27, 2026

5  out of  5
rating by Dan
"Prompt and courteous service!"
We responded:
"Thank you, Dan, for your feedback! We're glad to hear that you found our service prompt and courteous. If you need any further assistance, feel free to reach out."
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Joshua Thomas

May 19, 2026

3  out of  5
rating by Joshua Thomas
"Was a 5 star. True colors come out when you have a claim. Nobody cares to assist."
We responded:
"Josh, we’re sorry to hear you feel this way. We understand claim situations can be stressful and disappointing, especially when the final decision isn’t what you hoped for. Although our office does not determine claim outcomes, we have worked hard to stay responsive and assist throughout the process. We appreciate the opportunity to help and are here if you’d like to discuss anything further."
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Jaime Regis

May 14, 2026

5  out of  5
rating by Jaime Regis
"Usually I don’t write a review right away so I’m making this review a few months of having their service. Switching car insurance and finding homeowners insurance can be very stressful but will have to say Darby made this super easy and has been super helpful every step of the way. If I have questions I get fast, speedy, and friendly responses. I have not had such a great experience with an insurance company as I have had with them."
We responded:
"Thank you, Jaime, for sharing your experience with us after a few months. It's great to hear that Darby made the process of switching car and finding homeowners insurance easy and stress-free for you. We're glad to provide fast and friendly responses to your questions. "
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Kamilah The queen

May 8, 2026

5  out of  5
rating by Kamilah The queen
"My experience with Darby was absolutely amazing, she is so kind, she made my experience very headache free!!!"
We responded:
"Thank you for taking the time to share your experience! We’re delighted to hear that Darby helped make everything smooth and stress-free for you. Your kind words truly mean a lot to our team, and we appreciate your support!"
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Larry Markel

May 7, 2026

5  out of  5
rating by Larry Markel
"Jeff Bonitatibus is a wonderful agent. He went through my insurance portfolio, and showed me where I could better my coverage, and he saved me money. He took the time to explain the different types of coverages, which helped me make a more informed decision. Very grateful for your help! Thanks Jeff!"
We responded:
"Thank you, Larry, for sharing your experience with Jeff. It's great to hear that he was able to help you improve your coverage and save money while explaining everything clearly. We appreciate your feedback and are here to assist you anytime."
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Alex Heidenreich

May 6, 2026

5  out of  5
rating by Alex Heidenreich
"Jeff’s been great to work with always very helpful and answers quickly to my texts!"
We responded:
"Thank you for the kind feedback! We’re glad to hear Jeff has been helpful and responsive—he’ll appreciate it! "
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mike rubyor

May 1, 2026

5  out of  5
rating by mike rubyor
"Working with Jeff On my policies was a great low stress Experience!!!!! Very personable and helpful!!"
We responded:
"Thank you, Mike, for sharing your experience with Jeff! We're glad to hear that he made the process smooth and stress-free for you. Your feedback is greatly appreciated."
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Chris

April 30, 2026

5  out of  5
rating by Chris
"Darby took very good care of me . Highly recommend her ."
We responded:
"Thank you, Chris, for your feedback! We're glad to hear that Darby took great care of you. Your recommendation means a lot to us. "
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Shirley Gruwell

April 13, 2026

5  out of  5
rating by Shirley Gruwell
"Staff incredible friendly and knowledgeable. I had my quote within a few minutes. Amazing."
We responded:
"Thank you for your kind words! We’re glad you found our team friendly and knowledgeable, and that we could get your quote to you quickly. We appreciate your support! "
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Mike Buck

March 20, 2026

5  out of  5
rating by Mike Buck
"Great service!!!"
We responded:
"Thank you, Mike, for the great feedback! We're glad to hear you had a positive experience with our service. If you need anything else, feel free to reach out."
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Ash Bersbach

February 23, 2026

5  out of  5
rating by Ash Bersbach
"Jeff was very attentive to my questions and was prompt to call me back with a solution. Thank you Jeff!!"
We responded:
"Thank you, Ash, for your feedback! We're glad to hear that Jeff was attentive and prompt in addressing your questions. Your support means a lot to us. "
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Lori Olson

February 16, 2026

5  out of  5
rating by Lori Olson
"We recently switched to State Farm and Darby was Very Helpful and Pleasant to work with, she made the transition a breeze! Saving monthly on our premiums is Great!"
We responded:
"Thank you, Lori, for sharing your experience! It's great to hear that Darby made your transition smooth and that you're enjoying savings on your premiums. We appreciate your feedback and look forward to continuing to serve you. "
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Mckenzie Nychole

January 30, 2026

5  out of  5
rating by Mckenzie Nychole
"Very sweet & understanding !"
We responded:
"Thank you, Mckenzie, for your kind words! We're glad to hear that you found our service sweet and understanding. Your feedback means a lot to us. "
Profile photo of Missy Biehl

Missy Biehl

January 28, 2026

5  out of  5
rating by Missy Biehl
"I met with Jeff to discuss some things on our current policies and he was very helpful, friendly, and knowledgeable!"
We responded:
"Thank you, Missy, for sharing your experience with Jeff. It's great to hear that he was helpful, friendly, and knowledgeable during your meeting. We appreciate your feedback!"
Profile photo of Laurie Sadler

Laurie Sadler

January 28, 2026

5  out of  5
rating by Laurie Sadler
"Jeff did an outstanding job of helping me out with my vehicle insurance. He went over and beyond. Very pleasant to work with over the phone."
We responded:
"Thank you for your wonderful review, Laurie! We're thrilled to hear that Jeff provided outstanding service and was able to assist you with your vehicle insurance. It’s great to know you had a pleasant experience working with him. If you need anything else, we’re always here to help!"
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Russell Bonitatibus

December 29, 2025

5  out of  5
rating by Russell Bonitatibus
"I am very pleased and impressed with the Christin Black State Farm agency. Christin and Jeff have always provided excellent service and have made recommendations for better insurance coverages which have saved me money by having multiple policies to save on discounts. They assisted me with updating my life policies as well as my umbrella policy to ensure me and my family are protected. I highly recommend this agency, Jeff, Christin and their staff."
We responded:
"Russell, Thank you so much! My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency and saved money as well."
Profile photo of Lewis Booth

Lewis Booth

December 11, 2025

4  out of  5
rating by Lewis Booth
"Christian Black State Farm has stepped up in a big way to help me with my claim. Sarah is truly helpful."
We responded:
"We apologize for any inconvenience this may have caused. I see that you and Sarah are working closely to ensure a prompt resolution."
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Tara Whalen

December 9, 2025

5  out of  5
rating by Tara Whalen
"We’ve unfortunately needed to file a few claims this year, but I’m honestly so impressed with how smoothly everything was handled. After 10+ years with this agency, they continue to be friendly, helpful, and incredibly quick to respond. It’s comforting to know real customer service still exists! Thank you Christin and Sarah!"
We responded:
"Thank you, Tara, for sharing your experience and for being with us for over a decade. We're glad to hear that Christin and Sarah were able to assist you smoothly with your claims. Your trust and satisfaction mean a lot to us. "